Privacy Policy

1. Information We Collect

We collect information you choose to provide, including your name, business name, email address, phone number, project details, plan interest, messages, billing-related information, and any files or account access you provide during a project.

We may also collect basic technical information such as browser type, device information, IP address, approximate location, referring page, pages visited, and usage activity when analytics or hosting logs are enabled.

2. How We Use Information

We use information to respond to inquiries, prepare quotes, provide services, design and build websites, configure hosting, manage domains or DNS when requested, process payments, send project updates, provide support, maintain records, improve our services, and protect against fraud, abuse, or security issues.

3. Payments and Billing

Payments may be processed by Stripe or another third-party payment processor. We do not store your full card number. Payment providers may collect billing details, payment method information, tax information, fraud prevention signals, and transaction records under their own privacy policies and terms.

4. Domains, Hosting, and Third-Party Accounts

If we help with hosting, domain registration, domain renewal, DNS setup, email routing, analytics, checkout, scheduling, or other integrations, we may process information needed to configure and maintain those services. This may include domain names, registrar details, account IDs, DNS records, deployment logs, business contact information, and technical configuration data.

5. Cookies, Analytics, and Logs

We may use cookies, analytics tools, hosting logs, and similar technologies to understand site performance, diagnose problems, improve user experience, and protect the website. You can control cookies through your browser settings, but disabling cookies may affect some features.

6. How We Share Information

We do not sell your personal information. We share information only as needed to operate our business, provide services, comply with legal obligations, or protect our rights. Service providers may include hosting platforms, payment processors, email providers, analytics tools, domain registrars, scheduling tools, customer support tools, and contractors assisting with project delivery.

7. Data Retention

We keep information for as long as needed to provide services, maintain business records, support active projects, comply with legal or tax obligations, resolve disputes, enforce agreements, and improve our operations. Project records, invoices, emails, and technical records may be retained after a project or subscription ends.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No internet-based service is completely secure, and we cannot guarantee absolute security of data transmitted or stored through third-party services.

9. Your Choices

You may request access, correction, or deletion of certain personal information by contacting us. We may need to retain some records for legal, tax, security, dispute resolution, or legitimate business purposes. You may unsubscribe from non-essential communications where an unsubscribe option is provided.

10. Children’s Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date above will reflect the latest version. Continued use of our website or services after an update means you accept the updated policy.

12. Contact

Questions about this Privacy Policy may be sent to waldronhq@gmail.com.